Privacy Policy

This notice describes the personal information Casino Days collects, the reasons we handle it, and the choices you have over your own data. It applies to everyone who registers or interacts with our platform.

§ 1. Information we collect

When you open an account, we gather details such as your name, date of birth, address, email, and payment identifiers so that we can verify eligibility and process transactions.

As you use Casino Days, we also record technical information including device type, IP address, browser data, and gameplay history, which helps us keep the service stable and secure.

To meet our licensing duties, we may request supporting documents that confirm your identity, age, and source of funds.

§ 2. How your information is used

We rely on your data to run your account, settle deposits and withdrawals, provide customer support, and comply with anti-fraud and anti-money-laundering rules attached to our Curaçao licence.

Anonymised and aggregated statistics guide how we design games and improve the platform, without identifying individual players.

Promotional emails and offers are entirely optional. You can switch marketing communications on or off whenever you like from your account settings.

§ 3. Sharing and safeguards

Casino Days shares information only with trusted service providers such as payment processors, verification partners, and game suppliers who are bound by confidentiality obligations.

We may disclose data to regulators, auditors, or law-enforcement bodies where a legal request obliges us to do so.

Sensitive information is protected with encryption in transit, restricted internal access, and continuous monitoring against unauthorised use.

§ 4. Retention and your rights

We keep records for as long as your account remains active and for any additional period demanded by financial, tax, and gaming-licence regulations.

Subject to applicable law, you may ask to view, correct, export, or erase your personal data, and you may object to certain processing. We will confirm your identity before acting on such requests to keep your account safe.

§ 5. Support & Contacts

  • Casino Days Data Protection team, reachable through the privacy section of our Help Centre
  • Live chat and email support available around the clock inside your account

Last reviewed: Feb 9, 2026

This document is provided for transparency and general guidance. Your final rights and our exact obligations depend on the laws of your jurisdiction and the terms of our Curaçao Gaming Control Board licence OGL/2023/159/0076.